Thank you for shopping with Water Wally. If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 7 days of the original purchase of the product. Before you return a product, please make sure that:

– The product was purchased in the last 7 days

– The product is in its original packaging

After contacting us to our designated phone number below, send the product with its original packing to:

Unit 6, 18 Buckingham Drive, Wangara,, Western Australia 6065

Shipping charges incurred in connection with the return of a product will be charged to the buyer.

Damaged items: If you received a damaged product, please notify us immediately for assistance.

Sale items can not be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

– By phone number:0407 247 844

– By email: